User Agreement
Service Guidelines
By using our services, customers agree to adhere to the terms set forth by AliOh Water Co. This includes understanding our delivery policies, payment options, and service areas. It is vital to provide accurate information for processing orders efficiently. We maintain the right to alter these terms at any time, and customers will be notified of significant changes via email or through our website. Continuous utilization of our services indicates acceptance of updated agreements.
Delivery and Returns Policy
AliOh Water Co. is committed to ensuring the satisfaction of our customers through timely deliveries and high-quality products. Deliveries will typically occur within the agreed-upon timeframes unless unforeseen circumstances arise. Customers may request returns for damaged or unsatisfactory products within seven days. Refunds will be processed once the products are returned and assessed. Please allow 5-10 business days for refunds to appear in your account. We advise customers to inspect their orders promptly upon delivery and report any issues immediately to facilitate smooth resolution.
Customer Privacy and Data Security
We prioritize customer privacy and data security while providing our bottled water services. AliOh Water Co. will not sell or share personal information with third parties without customer consent. We implement various measures to protect customer data, including encryption and secure payment gateways. Customers retain rights to access their personal information and request updates or deletions where applicable. By using our services, customers agree to our privacy policy, which may be updated periodically to reflect changes in law and technology.